Managing your greatest asset is an art that requires skill, competence and communication. There are many facets of the management process that as an owner, you don’t see. Tenancy selection, maintenance scheduling, payout administration are just a few of the management functions. Therefore we have provided a list of questions and answers that may help dispel some of the myths of Property Management. Please contact us should you require a further understanding of how we can help you with your asset management.

How much will it cost for you to manage my property?

How long will it take to find a tenant for my property?

How do you qualify prospective tenants?

Do I have to insure the property or does the tenant do that

How are rent collections handled?

What happens if the tenant doesn't pay the rent on time?

Q: How much will it cost for you to manage my property?
A: Every property is different and most landlords' requirements are different. Therefore the management fees vary based on individual requirements.Our fees are based on:- The number and type of property management services you wish us to provide.- An assessment by us of the time and expertise required providing you with those services.

Q: How long will it take to find a tenant for my property?
A: We commence marketing your property the moment you place it in our hands. Within two days of listing your property it will be advertised on our website, REIWA's website, as well  realestate.com.au. There can often be seasonal factors to consider, as well as fluctuations in supply and demand caused by economic forces outside our control, however we devote all available resources into getting you the most suitable tenant, in the shortest time possible for the highest possible rent.

Q: How do you qualify prospective tenants?
A: We strive to provide you with the highest calibre tenants for your property.
Our tenant qualification process includes:
- The completion of a detailed Application Form.
- Thorough checking of all information provided in the Application including means of income, employment and previous
tenancies.
- A search of the National Tenancy Database (NTD) and TICA Database

Q: Do I have to insure the property or does the tenant do that
A: Yes. You must maintain your own insurance cover on the building, contents and public liability.
If the property is a Strata unit, the Strata Company insures the building, but you should have contents insurance for the carpets, blinds, curtains, light fittings and any appliances inside the unit.
The tenant is responsible for his or her own personal effects.

Q: How are rent collections handled?
A: Tenants are given two options in paying rent:
1. Direct debit (24hrs/7 days)
- Internet (24hrs/7 days)
- Australia Post
- Over the counter at our Leederville office
All of these options make it quick and easy for tenants to pay rent, thus reducing the possibility of arrears.

Q: What happens if the tenant doesn't pay the rent on time?
A: After 3 days the tenants will receive a reminder phone call
After 5 days a notice will be send via post.
7 days in arrears - the tenant is served with a 14 day Termination Notice

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